According to a recent great deal by SFP (Spencer Francey Peters), a northeasterly American branding berth and The Strategic Counsel, WestJet came in at come up 3 in Canadas best managed brands, while render Canada bottomed out in last place. Respondents ranked companies arrange on a number of criteria relating to delivery of brand inflict including consumer focus, node service, brand values, reliability, concord, value, trustworthiness and respect (par3 opera hat Managed Brands). The energize part of this survey, is that by having consumers move to these criteria, the companies brands argon judged not by how much value the consumer sees in the product and service they atomic number 18 purchasing, and not just the popularity or commonplace the brand may have. When you think brand management, you normally think about the logo, the ad campaign, the spokesperson. But in fact, its the client experience that speaks volumes about what makes a well-managed brand, says Luba Krekhovetsky, managing editor of Canadian Business. The terce most important factors in brand management atomic number 18: the ability to deliver systematically on a client promise, the clarity of that promise, and the whole criterion of customer service (par6 Best Managed Brands). WestJet manages its brand in this way, by maintaining quality and consistency in its service and product. This quality and consistency is delivered with what WestJet calls On- cadence Performance.
WestJets rendering of on time is an arrival within 15 legal proceeding of schedule arrival at gateway (On-Time Performance), and this performance is stick on bi-monthly on the WestJet website. This posting, not necessitate by Canadian set out and one of its kind in the airline industry, shows WestJets commitment, over aspiration airlines, to its customers. So how does WestJet ensure that this commitment is systematically met, and their brands image upheld? By inner(a) branding, the process of marketing to your employees. WestJetters, as... If you necessity to get a keen essay, order it on our website: Ordercustompaper.com
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